1. About TALLAH
TALLAH is an Egyptian accessories and jewelry brand offering curated jewelry and fashion accessories through our online store.
Throughout these Terms, "TALLAH," "we," "us," and "our" refer to TALLAH Accessories.
"You" and "customer" refer to any person accessing our website or purchasing our products.
2. Using Our Website
You agree to use the website only for lawful purposes.
You must not:
- Use the website for fraudulent or unauthorized purposes.
- Attempt to interfere with the website's operation or security.
- Copy, reproduce, or commercially exploit our website content without permission.
- Use our brand name, logo, photography, or other intellectual property without authorization.
We reserve the right to restrict access to the website where necessary to protect our business, customers, or website security.
3. Products
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and other information are accurate.All essential product information and pricing should be displayed on the relevant product page. Egyptian consumer-protection rules require suppliers to provide consumers with material information about products, including characteristics and price.
However, slight differences may occur between product photographs and the actual product due to:
- Lighting conditions
- Screen settings
- Photography
- Manufacturing variations
Product photographs are intended to represent the products as accurately as reasonably possible.
4. Product Availability
Products displayed on our website are subject to availability.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include cancellation and refund where applicable.
We reserve the right to limit quantities of products purchased where necessary.
5. Prices
All product prices are displayed in Egyptian Pounds (EGP) unless otherwise stated.
Prices may change without prior notice. Any price change will not affect an order that has already been confirmed at the applicable price, subject to applicable law.
Any applicable delivery fees will be displayed during the checkout process or communicated before order confirmation.
6. Orders
When you place an order, you are submitting a request to purchase the selected products.
An order is considered confirmed once TALLAH accepts the order through the applicable confirmation process.
We may contact you to verify:
- Your name
- Phone number
- Delivery address
- Order details
We reserve the right to cancel an order where there is a legitimate reason, including suspected fraud, inaccurate information, product unavailability, or a significant pricing/system error.
If we cancel a paid order, any applicable refund will be handled according to our refund policy and applicable law.
7. Payment
We may offer different payment methods depending on availability.
Payment information may be processed by third-party payment providers. When applicable, those providers process payment information according to their own terms and security practices.
You are responsible for providing accurate payment and billing information.
8. Shipping & Delivery
We deliver orders to locations supported by our available delivery partners.
Delivery times are estimates and may vary depending on:
- Delivery location
- Courier availability
- Public holidays
- Weather
- Operational circumstances
- Other circumstances outside our reasonable control
You are responsible for providing an accurate delivery address and phone number.
If incorrect information provided by the customer prevents successful delivery, additional delivery arrangements or charges may apply where permitted.
9. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy, which forms part of these Terms & Conditions.
Nothing in our policies is intended to remove or restrict any mandatory rights provided to consumers under applicable Egyptian law.
Our return policy should clearly state the applicable return/exchange conditions, time periods, product condition requirements, and refund process.
10. Jewelry Care
To maintain the appearance and condition of your TALLAH pieces, we recommend following the care instructions provided with your product.
Unless specifically stated for a particular product, avoid unnecessary exposure to:
- Perfume
- Lotions
- Chemicals
- Chlorine
- Salt water
- Excessive moisture
- Abrasive materials
Normal wear, scratches, discoloration caused by improper care, or damage resulting from misuse may not be covered by an applicable product guarantee.
11. Intellectual Property
All content on the TALLAH website, including:
- TALLAH name
- Logo
- Arabic wordmark
- Product photography
- Website design
- Text
- Graphics
- Product descriptions
- Videos
- Marketing materials
is owned by or licensed to TALLAH unless otherwise stated.
You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
12. User-Generated Content
If you voluntarily submit reviews, photographs, testimonials, or other content to TALLAH, you grant us permission to use that content for marketing and promotional purposes where legally permitted.
You must only submit content that you have the right to use and that does not infringe another person's rights.
We reserve the right to remove content that is unlawful, misleading, abusive, offensive, or unrelated to our products.
13. Website Accuracy
We make reasonable efforts to keep our website information accurate and up to date.
However, occasional errors may occur, including errors relating to:
- Product information
- Prices
- Availability
- Images
- Website content
We reserve the right to correct errors and update information when necessary.
14. Third-Party Services
Our website may rely on third-party providers for services such as:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Customer communication
These services may be subject to the terms and policies of their respective providers.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how TALLAH collects, uses, stores, and protects personal information.
Our Privacy Policy forms part of these Terms & Conditions.
16. Limitation of Liability
To the extent permitted by applicable law, TALLAH will not be responsible for losses caused by circumstances outside our reasonable control, including interruptions to website services, delivery delays caused by third parties, or events beyond our control.
Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, or legal requirements.
The updated version will be published on this page with a new Last Updated date.
Your continued use of the website after an update means that the updated Terms will apply to future use of the website and purchases, subject to applicable law.
18. Governing Law
These Terms & Conditions are governed by the applicable laws of the Arab Republic of Egypt.
Any disputes will be handled by the competent authorities and courts in accordance with applicable Egyptian law.
19. Contact Us
For questions regarding these Terms & Conditions, orders, products, or customer service:
TALLAH Accessories
Email: tallahaccessories1@gmail.com